Marriott Jobs

Job Number 24050850

Job Category Administrative

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

Responsible for administering programs, or a portion of programs in support of achieving the Topline Franchise Services & Support department's objectives. The position will equally support five individuals across the Topline leadership team. Work conducted will be project oriented to assist the Topline team in finding and implementing efficiencies with meetings, presentations, tracking, logistical support, etc. Acts an expert for internal policies and procedures and serves as a resource to others. Handles confidential and sensitive material.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years’ experience as an administrative assistant or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience as an administrative assistant or related professional area.

Other Required Skills

• Knowledge of a full range of administrative processes.

• Knowledge of advanced functions of a Microsoft office products, including Microsoft Excel, and Microsoft Powerpoint, TEAMs, Adobe.

• Ability to balance multiple priorities at once, including supporting three executives with different needs.

CORE WORK ACTIVITIES

Administrative

• Manages shared calendar for leadership team. Uses latest technology to coordinate/communicate travel schedules of full topline team.

• Acts as main point of contact to support planning, execution, and post event duties for all meetings/conferences attended or facilitated by the Topline Franchise Services & Support team.

• Routinely plans, schedules, coordinates team meeting agendas, coordinating content, and confirming speakers & guests’ attendance,

• Accountable for management of designated Topline TEAMS folders. Keeping items organized/current and efficiently archiving dated material.

• Provides monthly P&L tracking across the Topline Franchise Services & Support team for expense management.

• Creates and manages OASIS dashboards and reporting necessary for Topline Franchise Services & Support team operations.

• Facilitates new hire process for all Topline Franchise Services & Support associates to include procurement of required tools/equipment/system access/ etc.

• Attends each department head weekly team meeting to serve as a liaison coordinating important information for the broader team.

• Tracks, communicates, reports on all outstanding required trainings across the Topline Franchise Services & Support team.

• Routes incoming requests, both routine and those requiring research and follow-up; directs emails to the appropriate person. Develops alternative methods to handle requests and address ambiguous issues. Routinely responds back directly after performing research or follow-up. Composes all types of correspondence, documents and presentations, many times on behalf of the team. Correspondence may be directed toward outside owners, customers or senior level executives. Typically drafts correspondence under own signature.

• Identifies areas where new administrative policies and procedures may be necessary within a department. Initiates the project to develop the new policy or procedure.

• Researches questions and problems regarding departmental or administrative policies, procedures, information or services, including questions, which are complex in nature. Gathers data from multiple sources and communicates or summarizes information as appropriate.

• Performs data entry and develops databases or spreadsheets as necessary.

• Presents information to a group.

• Sets priorities and establishes procedures for completing responsibilities.

CRITICAL COMPETENICES

Adaptability

• Advocates and demonstrates continuous improvement by adjusting to new ways as conditions

• and priorities change which may include learning new skills

• Takes initiative by being a part of the solution and assisting in the resolution of issues/problems resulting from change

• Able to work with different levels of management and management styles as needed in position

Communication

• Keeps work group informed, speaks and writes clearly and concisely

• Actively listens to others recommendations while seeking clarification and offering alternatives as appropriate

• Communicates in a timely, proactive manner, receives directions and feedback ell

Job Related Business Focus

• Actions support key business values of customer service, associate satisfaction and financial success

• Demonstrates pleasant, helpful and accurate service to internal and external customers

• Respects fellow associates

• Efficiently purchases and utilizes resources to produce quality products

Planning & Organizing

• Sets priorities and establishes a realistic action plan while anticipating potential issues

• impacting the plan

• Develops and follows procedures for ensuring quality, is detail-oriented, maximizes resources,

• meets deadlines, and follows through on assignments

Problem Solving

• Identifies problems and seeks resolution through sound judgment and solid decision making skills, where appropriate

• Directs problems to higher level or applicable department for resolution

Teamwork

• Works well in a team environment

• Acts as a liaison with other resources/departments as appropriate

• Gives recognition, collaborates and builds trust among others, treats people fairly, equally and respectfully, promotes celebration when appropriate

Technical Expertise

• Demonstrates requisite technical expertise as defined by the position.

Work Habits

• Demonstrates commitment and reliability in getting the job done efficiently, timely,

• professionally and accurately

• Balances multiple projects simultaneously and maintains the personal, technical and

• professional skills needed to perform job duties

• Consistently strives to improve these skills and represents staff and division positively

California Applicants Only: The pay range for this position is $21.69 to $44.31 per hour.

Colorado Applicants Only: The hourly pay range for this position is $21.69 to $40.28.

Hawaii Applicants Only: The pay range for this position is $26.25 to $44.31 per hour.

New York Applicants Only: The pay range for this position is $21.69 to $44.31 per hour.

Washington Applicants Only: The hourly pay range for this position is $21.69 to $44.31. In addition, the position is eligible for an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 42 days or update per Comments after the date of this posting, 3/22/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.