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Job Information
Marriott Cluster Junior System Technician - Johannesburg Marriott Hotel Melrose Arch in Johannesburg, South Africa
Job Number 24113197
Job Category Information Technology
Location Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Safety and Security
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Policies and Procedures
- Perform other reasonable job duties as requested by Supervisors.
Communication
Talk with and listen to other employees to effectively exchange information.
Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
Physical Tasks
Read and visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or point of sale systems.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Problem Solving
Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment.
Respond to program error messages by finding and correcting problems or terminating the program.
Provide technical guidance and recommendations to resolve business problems.
Refer major hardware/software problems or defective products to vendors or technicians for service.
Computer Hardware and Software
- Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment.
Network Administration
- Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.
Analytical Skills
Computer Skills
Learning
Interpersonal Skills
Interpersonal Skills
Team Work
Communications
Communication
Listening
Applied Reading
English Language Proficiency
Personal Attributes
Integrity
Dependability
Organization
- Multi-Tasking
Physical Abilities
Physical Strength
Visual Acuity
Education
High school diploma/G.E.D. equivalent
Related Work Experience
No related work experience is required
Supervisory Experience
No supervisory experience is required
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.