Job Information
Marriott Uniform Room and Seamstress Attendant in London, United Kingdom
Job Number 24100394
Job Category Housekeeping & Laundry
Location St. Pancras Renaissance Hotel London, Euston Road, London, England, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras Renaissance Hotel
Masterpiece by Design. Dynamic by Nature
The St Pancras Renaissance Hotel is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past.
Position Summary: The Uniform Room and Seamstress Attendant is responsible for mending, repairing, and altering guest clothing and employee uniforms through hand stitching, applying adhesive patches, or using a sewing machine. This role includes distributing clean uniforms, keeping records of sent and returned laundry, recording discrepancies, informing the Head of Department, conducting quality checks before and after dry cleaning, recording any damages, and informing guests or associates before sending items for cleaning. The attendant will also manage uniform distributions and ensure compliance with safety and security policies while maintaining a professional appearance and providing excellent guest service.
Responsibilities: Here's what your journey with us entails
Mend, repair, and alter guest clothing and employee uniforms using hand stitching, adhesive patches, or sewing machines.
Iron guest laundry in a short time and in high standard to meet service expectations
Distribute clean uniforms to personnel according to company specifications.
Conduct quality checks before and after dry cleaning.
Record any damages and inform guests or associates before sending items for cleaning.
Keep records of sent and returned laundry.
Record discrepancies and inform the Head of Department.
Document assigned and unassigned uniforms as they are distributed, returned, or cleaned.
Maintain accurate records of uniform distributions and returns.
Anticipate and address guests’, employee’s service needs in a professional, positive, and timely manner,
Inform guests and employees when laundry will be returned
Inform guests and employees when dry cleaning will be ready for pick-up or delivery.
Qualifications :
Previous experience in a similar role preferred.
Sewing skills and familiarity with sewing machines.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Ability to stand, sit, or walk for extended periods.
Ability to lift and move objects up to 10 pounds.
What is in it for you:
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
31 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
Annual Bonus determined by personal and business performance.
Private Medical Health coverage.
Pension scheme participation.
Life Assurance coverage.
Annual Performance Review pay adjustments.
Complimentary Gym and spa access.
Free St Pancras Experience for you and a guest.
Free meals while at work.
Dry-cleaning service availability.
Complimentary enrolment in Perks at Work, granting unlimited deals from various retailers and more.
50% discount at any of the St Pancras outlets.
Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
Travel ticket season loan.
Cycle to work scheme.
Employee Assistance Programme access.
Comprehensive Training and Development programme participation.
Awards and recognition celebrations, among many other benefit
Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.