Job Information
Marriott Wedding and Social Events Manager - JW Marriott Grosvenor House in London, United Kingdom
Job Number 24072589
Job Category Sales & Marketing
Location JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
EXPLORE MARRIOTT
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 110 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
Grosvenor House Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 90th anniversary in 2019. JW Marriott Grosvenor House London welcomes celebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. London is on the doorstep, the hotel is a stone’s throw from Bond Street, Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History & Science museums and the West End. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings.
We are currently recruiting for an ambitious and passionate Wedding and Social Event Manager who strives to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world’s largest and most celebrated hospitality brand.
What we are looking for
An individual with strong interpersonal skills and client focused approach
Being innovative, pro-active and reliable, able to work alone and within a team
Solid sales & account managements skills are essential, with a strong knowledge of banqueting trends, event management and procedures.
Strong knowledge of constructing and executing sales & client action plans.
A minimum of 3 years direct sales/ event experience is essential (including skills in dealing with group/event decision makers), with experience in the social group & banqueting sales market a desirable asset.
An ambassador who must have a passion for hospitality, being a role model as a leader and having a drive for sales.
Skills and Knowledge
Experience in Event Planning and Management
Possesses excellent telephone sales skills
Excellent selling skills and understanding of sales processes; can effectively upsell products and services; can bring a sale to closure
Knowledge of operations and associated challenges for all brands
Knowledge of all Marriott Lodging products, cultures and brand strategies
Knowledge of contractual agreements and legal implications
Knowledge of the hotel & company pricing policies, as well as negotiation guidelines
Knowledge of food trends, food and beverage composition and menu planning
Knowledge of food and beverage forecasting and attrition (Catering focused)
Knowledge of need time strategy as developed by Revenue Management
Strong customer and development and relationship management skills
Knowledge of group, extended stay and transient business
Understands revenue management functions and account profitability
Effective decision making skills
Ability to influence others
Strong problem-solving skills
Ability to develop and maintain relationships e.g., associates, customers, vendors
Good negotiation skills
Strong presentation and platform skills
Strong communication skills (verbal, listening, writing)
Strong organization skills
Strong customer and associate relation skills
Knowledge of overall hotel operations as they affect department
Ability to use standard software applications and hotel systems including SFA, NGS, OPERA , etc.
Good level of English essential
REWARDS FOR WORK… BENEFITS FOR YOUR LIFESTYLE
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. You’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
We’ll support you in and out of the workplace by offering:
Team-spirited co-workers
Encouraging management
Wellbeing programs
Comprehensive Training and Development program
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Recognition programs
Meals at work
Enrolment of Perks at Work - Access to unlimited deals of retailers and more
23 days holiday increasing with service
Cycle to work scheme
Pension & Life Assurance
Awards and recognition celebrations and many more….
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.