Job Information
Marriott Sales Manager - Casa Brera in Milan, Italy
Additional Information Pre-opening hotel
Job Number 24114785
Job Category Sales & Marketing
Location Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Casa Brera is currently recruiting a Sales Manager to join the pre-opening team made of modern and authentic hospitality professionals.
Reporting to the Director of Sales, the Sales Manager is part of an important team responsible for driving revenue growth and developing strategic sales plans.
The starting date is as soon as possible.
About us
Part of the Luxury Group of Marriott International, Casa Brera is an unexpected gateway in the heart of Brera set to open its doors soon.
Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international elegance, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance.
A Culinary hub, here flavors and sounds from different places seamlessly interlace. Odachi, showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at Scena by Michelin star Chef Andrea Berton. The Living is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night, the rooftop’s skybar transforms into an unmissable destination, with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.
Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.
The impact you’ll make
As a Sales Manager, you will play a crucial role in driving our property's revenue growth. Your expertise in developing strategic sales plans and building strong client relationships will directly contribute to our success. By identifying new business opportunities, negotiating contracts, and exceeding sales targets, you will help position our property as a market leader. Your efforts will not only boost our revenue but also enhance our reputation and guest satisfaction.
Join a pre-opening lifestyle luxury hotel
Working during the pre-opening phase of a luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you with the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one!
What you’ll do
Building Successful Relationships that Generate Sales Opportunities
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Managing Sales Activities
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
Identifies new business to achieve personal and location revenue goals.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Closes the best opportunities for the location based on market conditions and location needs.
Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Services our customers in order to grow share of the account.
Executes and supports the company’s customer service standards.
Provides excellent customer service consistent with the daily service basics of the company.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
What you’ll need:
A warm, people-oriented demeanor and a team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills and multi-tasking ability
Excellent knowledge of English and Italian (both writing and speaking)
Experience in a similar role for a luxury or lifestyle brand in hospitality is an advantage.
Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
Possesses systems knowledge (Opera). Must be able to “Knock on doors” to get the business
Knows how to conduct research on the Internet.
Weekly prospecting and soliciting goals
Uncovering new customers (Local and social)
Effective sales skills to up-sell products and services
Strong customer development and relationship management skills
Knowledge of overall hotel operations as they affect the Sales department
Excellent communication (verbal, listening, writing)
Effective problem-solving and organizational skills
Strong “Closing skills” and “persuasion” skills
Ability to use standard software applications and hotel systems
Effective decision making skills
What we offer
A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
Work alongside some amazing talent- award winning, experienced hospitality professionals.
Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much.
Discounts for your friends and family.
5euros breakfast when staying at any of our European hotels.
Performance and Recognition programs.
Wellness and sustainability initiatives.
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.