Job Information
Marriott Director of Sales-Franchised in Panama City, Panama
Job Number 24113514
Job Category Sales & Marketing
Location Courtyard Panama Multiplaza Mall, Multiplaza Pacific Mall, Panama City, Panama, Panama
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Grupo Real. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Maximize hotel revenues through the development and implementation of effective sales and marketing strategies. This includes attracting new customers, retaining existing customers and improving the hotel's visibility and reputation in the marketplace.
Main Functions:
Development and execution of marketing strategies: Develop and execute effective marketing strategies that increase the hotel's visibility, attract new customers and foster the loyalty of existing customers.
Sales management: set and achieve sales targets, manage the sales and marketing budget and oversee all sales activities including direct bookings, corporate sales, package sales, and sales through travel agencies or booking websites.
Market analysis: conduct market analysis to understand current trends, identify opportunities for growth and keep abreast of competition.
Public relations and brand management: managing the hotel's image and reputation, organizing promotional events and handling media relations.
Distribution channel management: manage relationships with distribution partners, such as online travel agencies, to ensure effective representation.
Banquets: Responsible for the income of Banquets and Home Services, controlling the maximization of banquet halls, comparative market studies, suggesting and implementing, if necessary, the necessary actions to achieve their sales purposes.
Customer Service: handling customer complaints, soliciting feedback and working with other departments to improve the customer experience.
Experience and Knowledge:
– Minimum 3 years of experience as DOM in hotels of recognized brands.
– Handling of distribution channels (e-commerce, GDS, etc.)
– Knowledge and mastery of OTAs and wholesalers sales platforms.
– Management and elaboration of budgets and projections of the area.
– Statistical and indicator management: REVPAR, REVPAM, REVPAS, RGI, MPI, ARI, etc.
– English language proficiency
– Advanced knowledge and command of Office software (Excel, Word, Power Point). Hotel systems (Delphi for IHG, Sales & Catering for Marriott, Opera, among others).
Competencies
Communication: clear and concise, based on objectives.
– Responsibility.
– High negotiation, persuasion and closing skills.
– Ability to handle and adapt to working under pressure.
– Ability to connect with customers/guests. Move away from making a transactional sale with the customer/supplier.
– Focused on customer service.
– Cross-functional
Net salary
Housing assistance
Annual bonus
Immigration and labor procedures
Life and health insurance
Statutory benefits (30 days vacation and 13th month)
This company is an equal opportunity employer.
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At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.